Privacy Policy

Official Privacy Policy tati99 platform

Tati99 takes the protection of your personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information as a member of our platform. Your trust is our priority.

Updated: 1 January 2026
Privacy Commitment

How tati99 Protecting Your Data

Six core principles that form the foundation of personal data protection for tati99 members

256-Bit SSL Encryption

All data transmitted between your device and tati99 servers is protected by military-grade 256-bit SSL encryption. Your information cannot be intercepted or read by any unauthorized party.

Secure Data Storage

Your personal data is stored on servers that are protected and monitored 24 hours a day. tati99 uses layered storage infrastructure with strict access controls — only authorised personnel may access sensitive data.

No Sharing Without Consent

Tati99 will not sell, rent, or disclose your personal information to third parties without your explicit consent — unless required by law or legitimate, limited operational needs of the platform.

Data Controls in Your Hands

As a tati99 member, you have the full right to access, correct or request the deletion of your personal data. We provide a simple and transparent process for you to manage your own information.

Legal Compliance

Tati99 operates in accordance with applicable data protection laws. All our data collection and processing procedures are designed to meet the legal standards set to protect your rights.

Data Breach Notification

In the event of any security incident involving your data, tati99 is committed to notifying you in a timely manner and taking immediate remedial action to protect your interests.

1 Introduction

Tati99 is a trusted online entertainment platform offering casino, slots, bingo, and sports betting services to members in Malaysia. We understand that your privacy matters greatly, and we are committed to protecting your personal information in a responsible, transparent, and secure manner.

This Privacy Policy explains in detail how tati99 collects, processes, stores and protects your personal data when you use our platform — whether through the website, mobile app or any service channel we provide.

By registering a tati99 account or using any of our services, you confirm that you have read and understood this Privacy Policy and agree to the way we handle your personal data as described herein. If you do not agree, please discontinue use of our platform.

Note: This Privacy Policy should be read together with Terms and Conditions tati99, which forms part of the overall agreement between you and our platform.

2 Information We Collect

Tati99 collects various types of information to enable us to provide a safe, fair, and high-quality service. The information we collect falls into two main categories:

Information you provide directly:

  • Full name as it appears on official identification documents.
  • Email address and mobile phone number.
  • Date of birth and gender.
  • Bank account details for deposit and withdrawal purposes.
  • Identity verification documents such as a copy of your MyKad or passport (for the KYC process).
  • Any information you share when contacting our customer support team.

Information collected automatically:

  • IP address and approximate geographical location.
  • Device type, operating system and browser version used.
  • Access log data including time, date and pages visited.
  • Game activity records and betting history.
  • Cookie data and similar tracking technologies.
Data Category Example Information Primary Purpose
Identity Name, date of birth, ID number KYC verification & account security
Relationship Email, phone number Communications & 2FA verification
Finance Banking details, transaction records Payment processing & withdrawals
Technical IP, device, browser Security & platform improvements
Usage Game records, login history Fraud detection & personalised experience

3 How We Use Your Data

Every piece of information we collect is used for clearly defined, legitimate, and limited purposes. tati99 processes your personal data for the following reasons:

  • Account management — creating, maintaining, and protecting your member account.
  • Transaction processing — processing deposits, withdrawals, and all financial transactions securely and efficiently.
  • Identity verification (KYC) — ensuring compliance with legal requirements and preventing fraud and money laundering.
  • Customer support — responding to enquiries, resolving complaints, and providing technical assistance to you.
  • Platform security — detecting and preventing suspicious activity, fraud, or usage that violates the terms of service.
  • Service improvements — analyzing usage patterns to improve platform performance, user interface, and game offerings.
  • Marketing communications — sending information about promotions, bonuses, and the latest offers (to consenting members only).
  • Legal compliance — fulfilling legal obligations and reporting requirements set by the relevant authorities.

Tati99 will not process your personal data for any other purposes not stated here without obtaining your prior consent. You may withdraw consent to receive marketing communications at any time by contacting our support team.

4 Information Sharing

Tati99 takes a highly cautious approach to sharing members' personal information. We do not sell or disclose your data to third parties for their own commercial purposes. However, there are limited situations where sharing information is necessary:

  • Payment service providers — trusted payment processing partners that enable deposit and withdrawal transactions to be handled securely. They are bound by strict confidentiality agreements.
  • Game software providers — companies providing slot games, Live Casino, and betting platforms may receive game data required for technical operations only.
  • Competent authorities — tati99 will disclose information to government authorities or law enforcement when required by law or court order.
  • Technical service providers — cloud infrastructure, cybersecurity, and analytics providers that help us operate the platform — all subject to strict data protection agreements.
Important Reminder: tati99 will never ask for sensitive information such as your password or PIN via email or phone call. Any party claiming to represent tati99 and requesting such information is fraudulent.

5 Cookies & Tracking Technologies

Tati99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies — required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance cookies — collecting information about how you use our platform to help us improve functionality and user experience.
  • Functional cookies — remembering your preferences and settings so you do not have to re-configure them each time you use the platform.
  • Analytics cookies — helping us understand usage patterns and site traffic for continuous improvement purposes.

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the tati99 platform and you may be unable to log in or use certain features properly.

6 Data Storage & Security

The security of your data is tati99's highest priority. We implement multiple layers of technical and organisational protection to ensure your information remains safe at all times:

  • 256-bit SSL encryption for all data transmitted over the internet.
  • Encryption at rest for all sensitive information stored on our servers.
  • Role-based access control — only staff who require access to specific data to perform their duties are permitted to do so.
  • Continuous security monitoring and periodic penetration testing.
  • Regular data backups to ensure service continuity.
  • A clear incident response protocol in the event of any security threat.

While we take all reasonable precautions, no system is entirely immune to cyber threats. Nevertheless, tati99 continually strives to stay one step ahead of the latest security threats to protect our members' interests.

Your personal data is stored in data centres equipped with layered physical and digital security. Physical access to data storage facilities is restricted to authorised personnel only, with detailed access records maintained.

7 Your Rights

As a tati99 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your personal data under certain circumstances permitted by law.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain situations during an investigation or dispute.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the rights above, please contact the tati99 support team via Live Chat or our official email. We will process your request within a reasonable timeframe and keep you informed of the actions taken.

8 Children's Data

Tati99 does not provide services to individuals under the age of 18. Our platform is not designed for, and does not knowingly collect personal data from, children below the stipulated age limit.

If you are a parent or guardian and believe your minor child has provided personal information to tati99, please contact us immediately. We will take prompt action to delete the relevant information and close any accounts involved.

Child Protection: tati99 employs a strict age verification system during the registration process. Any account suspected of being registered by an underage individual will be suspended immediately pending investigation.

9 Third-Party Links

The tati99 platform may contain links or integrations with third-party services such as game providers, payment processors and analytics providers. Our Privacy Policy applies only to data we collect and handle directly.

When you use third-party services integrated with the tati99 platform, their respective privacy policies and terms of service will apply. tati99 is not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of each third party whose services you use.

All tati99 third-party partners are carefully vetted and required to comply with strict data protection standards as a condition of working with us. However, tati99 cannot absolutely guarantee their individual policies or practices.

10 Data Retention Period

Tati99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

Data Type Retention Period
Active account information Throughout the active account period + 5 years after closure
Financial transaction records 7 years (legal requirement)
KYC Documents 5 years after account closure
Activity & security logs 2 years
Support communication data 3 years
Cookies & analytics data 13 months or until deleted by the user

Once the retention period expires, your data will be securely deleted or anonymised so that you can no longer be identified. In certain cases where there are unresolved legal disputes, we may need to retain the relevant data until the matter is fully resolved.

11 Changes to the Privacy Policy

Tati99 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes made will take effect immediately upon publication on this page.

For major or material changes, we will notify you via:

  • In-platform notification upon your next login.
  • Email to the address registered in your account.
  • A prominent notice displayed on the tati99 homepage for a specified period.

We encourage you to review this Privacy Policy page periodically. The latest update date will always be displayed at the top of this page. Continued use of the tati99 platform after changes are published means you accept and agree to the latest version of our Privacy Policy.

12 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how tati99 handles your personal data, we encourage you to contact us directly. Our privacy team is ready to assist you.

You can reach us via:

  • Live Chat — available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
  • Email — send your enquiry to our support team at [email protected] and we will reply within 1–2 business days.

For complaints related to data breaches or serious privacy issues, please mark your email subject as "PRIVACY COMPLAINT" so it can be prioritized and handled by the responsible team.

The tati99 support team operates 24/7 and is ready to assist you in both Bahasa Melayu and English. We are committed to responding to every privacy enquiry seriously and within the promised timeframe.

Your Data Is Safe with tati99 — Register & Play with Peace of Mind!

With multi-layered encryption, a transparent KYC process and our commitment to your privacy, tati99 is a platform you can trust completely. Join over 500,000 Malaysian members who play safely and comfortably every day.

Bahasa Melayu